FAQs
Yes — all our products are EWG Verified™ for your health.
We carefully curate every product and review each ingredient to ensure it is skin-friendly, safe, and effective — without any EWG red-rated ingredients.
We use only natural fragrances derived from essential oils and plant extracts. These provide a subtle scent without the use of synthetic fragrances.
South Korea banned animal testing for finished cosmetic products in 2018.
There are alternative testing implemented in South-Korea such as Phototoxity test in humans, Cell Line activation test, RhCE test, Acute Oral Toxicity test and many alternative methods to replace animal-testing. Please refer to our articles for more details.
Our products are formulated with gentle, natural ingredients that are typically well-suited for sensitive skin. However, we always recommend patch testing a new product before full application.
While our products are organic and natural, they can still contain allergens. We list all ingredients on our website, so please check them if you have known allergies. If in doubt, consult with a healthcare professional.
Note for some ingredients such as Retinol
While retinol is a powerful ingredient known for improving skin texture, tone, and fine lines, it is not suitable for all skin types.
Those with sensitive, reactive, or compromised skin barriers may experience irritation, redness, or dryness when using retinol-based products.
We recommend:
🌿 Starting with a low concentration and gradually increasing use
💧 Ensuring your skin is well-hydrated and protected with barrier-supporting products
🌞 Using sunscreen daily, as retinol can increase skin sensitivity to UV light
Not all of our products are 100% vegan, but every formulation is created with your safety and skin health as our top priority.
If a product is not vegan, it is made only with EWG-safe, organic, or naturally derived ingredients that meet our strict clean beauty standards.
We carefully curate and verify every ingredient to ensure it is skin-friendly, ethically sourced, and environmentally responsible — so you can shop with complete confidence.
Brands are shifting to sustainable packaging byusing materials like recycled paper, glass, and biodegradable plastics, and by adopting refillable and returnable systems.
Korean skincare brands must develop sustainable packaging solutions due to demands of consumers and regulations.
Due to the natural ingredients, our products do have a shelf life which is indicated on the packaging. We recommend using them within this period for best results.
The products we offer are made in South-Korea and Japan.
Yes, we offer a satisfaction guarantee. If you're not happy with your purchase or if you have received damaged items, please contact us via info@koreanskincaresupply.com return or exchange.
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